Get it free
Included with your PCA insurance

The Care Certificate, included free

It's the national standard every new carer is measured against. Others sell it as a paid course — with our Personal Care Assistant Insurance, all 15 standards are included free, at no extra cost.

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£0
Extra to pay
15
National standards
100%
At your own pace
In
Your PCA policy
What the Care Certificate is

The grounding every carer is expected to have

An agreed national standard — not a sales pitch.

The Care Certificate sets out the knowledge, skills and behaviours expected of anyone starting in health and social care. It was developed by Skills for Care, Skills for Health and the NHS, and it's what employers, families and local authorities look for when deciding who to trust.

Plenty of training companies treat it as a product to sell. We don't think the people doing the caring should have to pay extra to prove they're up to standard — so it's built into our Personal Care Assistant Insurance at no additional cost.

A self-employed carer supporting a client at home
The honest comparison

Same standard. Very different price.

The Care Certificate covers the same 15 standards wherever you do it. The only real difference is what you're asked to pay.

Typical training providers
£30–80
  • Charged before you can show you meet the standard
  • Often priced per person, paid up front
  • One more cost on top of everything you already fund yourself
Included
With Mark Bates PCA Insurance
£0 extra
  • The full Care Certificate, all 15 standards
  • Built into your Personal Care Assistant Insurance policy
  • No course fee, no catch — work through it at your pace
The full syllabus

All 15 standards, covered

The Care Certificate is built from 15 standards. Here's everything you'll work through — the same set used right across health and social care.

1

Understand your role

2

Your personal development

3

Duty of care

4

Equality and diversity

5

Work in a person-centred way

6

Communication

7

Privacy and dignity

8

Fluids and nutrition

9

Mental health, dementia & learning disability

10

Safeguarding adults

11

Safeguarding children

12

Basic life support

13

Health and safety

14

Handling information

15

Infection prevention and control

How to get it

Three steps to your free Care Certificate

1

Register your interest

Fill in the short form below — just your email and a couple of quick questions.

2

We set you up

It's included with your Personal Care Assistant Insurance, so there's nothing extra to pay.

3

Work through the standards

Complete the 15 standards at your own pace and show you meet the national standard.

Get started

Your Care Certificate, included free

It comes with your Personal Care Assistant Insurance — no extra cost. Leave your details and we'll get you started.

  • All 15 nationally agreed standards
  • Included with your PCA insurance policy
  • From specialists thousands of carers already trust

Get your Care Certificate

Included with your Personal Care Assistant Insurance — we'll send you everything you need to get started.

Your details are held securely and only used for this. Unsubscribe whenever you like.

Thank you

We've got your details and we'll be in touch to get your free Care Certificate started.

See the full policy on markbatesltd.com
Frequently asked questions

The Care Certificate, explained

What is the Care Certificate?

It's an agreed set of standards covering the knowledge, skills and behaviours expected of workers in health and social care. It was developed nationally by Skills for Care, Skills for Health and the NHS to give new carers a consistent, recognised grounding.

Is it really free?

Yes. The full Care Certificate is included with our Personal Care Assistant Insurance at no extra cost. It isn't a paid add-on — unlike many other providers who charge a separate course fee for it.

Who is it for?

It's for people new to a care role and is used right across health and social care. It suits self-employed Personal Assistants, carers, companions, community enterprises and micro providers.

Is the Care Certificate a qualification?

Not in itself — it's a nationally agreed set of standards that shows you have the core knowledge and skills expected when you start in care. Many employers, families and local authorities look for it.

How long does it take?

That's up to you. You work through the 15 standards at your own pace, fitting it around your work. Some people complete it quickly; others spread it over a few weeks.

How do I get it?

The Care Certificate is included as a benefit of our Personal Care Assistant Insurance. Leave your details and we'll explain how to get started and what's involved — there's nothing extra to pay on top of your policy.

I've already started it elsewhere — can I carry it on?

Tell us on the form how far you've got. We'll talk you through your options so you don't repeat work you've already done where it can be recognised.